Desire2Learn Inactivity Timeout Resolved

Dear Desire2Learn user,

This morning, Monday, August 17th, Desire2Learn users encountered a inactivity message after a very short interval (much shorter than the inactivity timeout setting in D2L). This issue has been resolved, and Desire2Learn should be accessible as anticipated. If you continue to experience this issue, please close all of your browsers and restart your Desire2Learn session.

This occurred between approximately 9:15 AM and 10:45 AM. If you have any questions about this incident or continue to receive the inactivity message after a few minutes, please contact Online Education Support at [email protected] or (785) 670-2381.

Marc Routsong
Online Education Support
ITS – Instructional Service
Washburn University